8 Replies Latest reply on Mar 27, 2017 10:44 AM by Sanford Whiteman

    False positive Email delivered?

    Jeremy Nunez

      Hi all,

       

      Has anyone encountered a Marketo where an email is getting marked as sent/delivered when in fact it has bounced? We had a situation where someone received an email, clicked on the email and it changed her score within our scoring system, according to Marketo, but it turns out that the email address hasn't been in use for years when we contacted the company.

       

      Any thoughts?

       

      Thanks