5 Replies Latest reply on Mar 24, 2017 9:57 AM by Grégoire Michel

    Landing page activity not being accurately tracked?

    Kristen Skunza

      Anyone having issues with webpage visits not being tracked correctly? We have a trigger campaign that is looking for visits to specific Marketo landing pages built for a program. Not sure if this is relevant, but these landing pages will be shared via social channels and not in email. In our tests, activity to these landing pages isn’t being tracked even though the test contact we're using is a cookied/known contact. Activity to these pages isn’t showing in webpage activity reports. It's also not showing in the activity log of the known lead we’re testing it on. So in turn, the trigger campaign isn't firing. I know it can sometimes take awhile for activity to update/show, but we're going on 24 hrs and still no data.

       

      Any thoughts on why this is happening?