Marketo reverses my changes in program status, "Not in Program"

Lillian_Huang
Level 2

Marketo reverses my changes in program status, "Not in Program"

In dire need for advice. I feel as if I am using the "Not in Program" status wrong or missing some type of ritual that should built into each campaign.

Screen Shot 2017-03-15 at 8.16.06 PM.png

Another note is that this is occurring for any status (lowest to highest) in the progression.

I've had "Not in Program" work before for me, but it has not been cooperating lately. Is it unhealthy practices in Marketo in general? Or just an unlucky instance and need to call Marketo support?

If this behavior continues, I'm tempted to stop synching SFDC campaigns with Marketo programs, and tirelessly set up manual flows to update SFDC campaign statuses for each program.

3 REPLIES 3
Grégoire_Miche2
Level 10

Re: Marketo reverses my changes in program status, "Not in Program"

Please read ** PLEASE READ BEFORE POSTING YOUR MARKETO PRODUCT QUESTIONS HERE ** and move this to "products" where you might get an answer.

-Greg

Anonymous
Not applicable

Re: Marketo reverses my changes in program status, "Not in Program"

Can you share the screen shot of the Flow section for this Smart Campaign

SanfordWhiteman
Level 10 - Community Moderator

Re: Marketo reverses my changes in program status, "Not in Program"

Not sure why you're posting on this 2-year-old thread that's in the wrong space... new threads should be in Products​.