1 Reply Latest reply on Mar 21, 2017 2:30 PM by Grégoire Michel

    Marketo reverses my changes in program status, "Not in Program"

    Lillian Huang

      In dire need for advice. I feel as if I am using the "Not in Program" status wrong or missing some type of ritual that should built into each campaign.

       

      Screen Shot 2017-03-15 at 8.16.06 PM.png

       

      Another note is that this is occurring for any status (lowest to highest) in the progression.

       

      I've had "Not in Program" work before for me, but it has not been cooperating lately. Is it unhealthy practices in Marketo in general? Or just an unlucky instance and need to call Marketo support?

      If this behavior continues, I'm tempted to stop synching SFDC campaigns with Marketo programs, and tirelessly set up manual flows to update SFDC campaign statuses for each program.