5 Replies Latest reply on Mar 14, 2017 9:42 AM by Jaime Servaes

    Marketo Email Template doesn't render in Outlook 2013

    Jaime Servaes

      I'm using a handful of the Marketo Starter Templates, but I'm noticing a lot of them don't render the images correctly in Outlook 2013, especially if the image is a background/hero image.  It seems that the height of the image is not being found in Outlook and the image is getting squished.  Right now I'm using the Basic template and in that template there is a section called Hero2, that I'll share a screen shot of what it's doing.  Has anyone else ran into this? What is some coding options I could apply so that these hero images render correctly in Outlook?

       

      What it should look like:

      Email-Normal.JPG

       

      What is looks like in Outlook 2013:

      Outlook email-squished.JPG