1 Reply Latest reply on Apr 4, 2014 7:53 AM by Josh Hill

    Program Success Status

    Megan Reed
      At this risk of sounding silly...

      If a leads program status is changed to "Success" for the respective program they are in, will they continue to receive emails or does this automatically remove them from getting any future emails in the program because their status is "Success"?
        • Re: Program Success Status
          Josh Hill
          Success just means they attained your end goal for that program. Emails will continue if that is part of your process.

          IF you did want emails to stop, you can use a Remove from Flow action by listening for Program Status Changes, Status=Success

          Engagements are different though - Success=Engaged and emails still go out until the lead is Paused, Removed, or Exhausted.
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