3 Replies Latest reply on May 2, 2014 8:58 AM by Emily Dick

    How does Marketo deal with Salesforce.com Partner Community Contacts?

      Hi Marketo People,

      I have a question re Contacts in Salesforce.com who are partner community users. When I upload a list with their email addresses, Marketo doesn't seem to pick on the fact that the Contact already exists.

      Is it because they are a Partner Community user - and therefore not a "real" contact somehow?

      Anyone else run into this issue?

      How do you deal with it? Since Marketo's not picking up these existing Contacts, I'm aftraid it will create new leads in the system when I push the list to salesforce.com.

      I don't have too much experience setting up partner communities, so any ideas would be appreciated.


      Thanks!

      Grant