2 Replies Latest reply on Dec 20, 2017 6:44 AM by Kristina Campos

    Email Insights

      Is there a way to see what email service my emails are being opened with? Ex. Microsoft Outlook, Gmail, Yahoo Mail, etc.

        • Re: Email Insights
          Grégoire Michel

          Hi JOe,

           

          In the email insight reporting, you can have reporting by device type (desktop, Mobile, Tablet, Other) or device OS (Windows, MacOSX, Android, IOS). But it will not go further.

           

          You could get more details using a tool such as email on acid or litmus.

           

          -Greg

            • Re: Email Insights
              Kristina Campos

              Hi, Greg -

               

              Have you been successful with Email on Acid tracking for Marketo emails? We recently implemented a new master email template with various modules and have not been able to get the tracking to work. If you have been successful in seeing device type reporting with EOA, can you provide any tips/tricks? Any insight would be much appreciated.

               

              Thank you!

               

              Kristina