4 Replies Latest reply on May 8, 2017 9:13 AM by Devraj Grewal

    Adding a flow step to smart campaign

      Hello!

      Many of my programs use smart campaigns for when a lead downloads a piece of content. The flow steps then change the program status and send an alert email. There are no wait steps in the flow. Leads can only go through the smart campaign once. I want to add a "send email" step, so that moving forward, leads will receive a follow-up email.

       

      If I add that step now, will everyone who has gone through the campaign receive the email? Or will it just be sent to leads who enter the campaign from this point forward?

       

      Thanks in advance for your help!

      Kristen