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Adding a flow step to smart campaign

Question asked by d9531e4417f20ffc7f39fd4671befdbc897c4e27 on Feb 23, 2017
Latest reply on May 8, 2017 by Devraj Grewal

Hello!

Many of my programs use smart campaigns for when a lead downloads a piece of content. The flow steps then change the program status and send an alert email. There are no wait steps in the flow. Leads can only go through the smart campaign once. I want to add a "send email" step, so that moving forward, leads will receive a follow-up email.

 

If I add that step now, will everyone who has gone through the campaign receive the email? Or will it just be sent to leads who enter the campaign from this point forward?

 

Thanks in advance for your help!

Kristen

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