2 Replies Latest reply on Aug 7, 2018 10:28 AM by Erek Bond

    Subscriptions of smart lists vs smart campaigns

    Nick Deboo

      Smart campaigns: this doesn't work

      1. Created an user meeting program
      2. Created a smart campaign: "Fill in form" - "Change program status to registered"
      3. Went to the results of that smart campaign - "View campaign members" and made a "New smart list subscription"

       

      The subscription doesn't show up in the subscription list.

       

      Smart lists: this works

      1. Next to the above actions, I created a smart list, based on the registered status of the program.
      2. Went to the members of that list
      3. Created a "New smart list subscription"

       

      The subscription shows up in the subscription list

       

      However!

      When I tried to make the smart list subscription via the smart list, I used the same name as when I tried through a smart campaign. It gave an error because I couldn't use the same name. So it seems it was somehow created but not showing?

       

      Is this bug or am I missing something?

        • Re: Subscriptions of smart lists vs smart campaigns
          Grégoire Michel

          Hi Nick,

           

          AFAIK, you can only subscribe to "explicit" smart lists, the ones that have an icon in the Marketo UI left column.

           

          You probably hit a bug that allowed to create the subscription on the "member of smart campaign" though. You may want to log a ticket to support.

           

          -Greg

          4 of 4 people found this helpful
          • Re: Subscriptions of smart lists vs smart campaigns
            Erek Bond

            Thanks for the post. I just did this exact same thing. Considering this post is almost a year-and-a-half old now, I just wish there was a better answer. I think it would be convenient to create the subscription on the "member of smart campaign" (with the ability to manage the subscription in the subscriptions list) without needing to create a whole other smart list. If it is a bug, I wish it is a bug that Marketo builds on rather than removes.