4 Replies Latest reply on Feb 17, 2017 11:51 AM by Dory Viscogliosi

    New Leads - Missing Referrers?

    Jason Raisleger

      I have smart campaigns built to assign a lead source /lead source detail for each new lead and one of the combinations is direct / direct-url. I also have an alert setup to email me anytime this happens because the cases of that being the lead source should be minimal. When I get the alerts, I check the activity log for the lead to ensure that campaign worked as expected. Although the campaign is working as expected, I feel there is information missing from the web page visits.

       

      Example

      A new lead is created when they fill out a form on this page ( Drug-Nutrient Interaction Checker | Integrative Therapeutics ) and this page was the first page of their visit with no referring website/search engine. This page is 3 folders deep so there is no chance that someone would just happen to type it in. See below for the activity log and new lead details.

       

      Is there a reason this may be happening?

       

      mkto-lead-missing-referrer.png