2 Replies Latest reply on Feb 16, 2017 6:29 AM by Ande Kempf

    Replicating a Field that updates Multiple Fields

    Sarah O'Brien

      (This thread has been updated with more information for clarity, thanks!)

       

      Hello!

       

      I'm wondering if anyone can provide some insight into mapping a single SFDC custom field to both a lead and contact record field in SFDC. For example:

      Marketo.png

       

       

      I believe when we first setup the SFDC sync within our instance we were able to map the fields per these steps: https://nation.marketo.com/external-link.jspa?url=http%3A%2F%2Fdocs.marketo.com%2Fdisplay%2Fpublic%2FDOCS%2FEdit%2BInitial%2BField%2BMappings

       

      However, now that Marketo and SFDC are synced, this is no longer an option.

       

      I’ve run into some issues by creating the field I want in SFDC and then both displaying in Field Management separately:

      Marketo Job Role 1.pngMarketo Job Role 2.png

       

       

       

       

       

      Obviously, it is not ideal to have two job role fields with confusing parenthetical   denotations (L)=contact record and ( C)= lead record – this was appended by SFDC.

       

      I just want one SFDC Custom Field = Job Role and I would like that to map to both the lead and contact job role fields.

       

      If you know how to make this magic happen I would be grateful if you shared your wisdom!

       

      -Ande