5 Replies Latest reply on Feb 21, 2017 3:05 PM by Nate Davis

    New Service Integration Issue

    Nate Davis

      Hi,

       

      I am trying to follow the steps to add a new service to my MKTO instance as indicated here: Add GoToWebinar as a LaunchPoint Service - Marketo Docs - Product Docs  and here: Add WebEX as a LaunchPoint Service - Marketo Docs - Product Docs.

       

      However, once I get to the step to add a Service, only one service appears for Facebook Audiences:

       

       

      I believe this issue is related to another issue posted here: gotowebinar integration issue

       

      However we have reached out to our partner rep , technical account manager, customer account manager and their boss with no luck. Would anyone here know if it is a Partner Benefit thing, subscription thing, or something else?

       

      For reference we are a Silver Partner and the Subscription Type is Base.