2 Replies Latest reply on Feb 5, 2017 6:02 PM by Eliana Bettio

    Is it possible to set up an NPS survey in Marketo to be sent after a Case gets closed in Salesforce?

    Eliana Bettio

      Hi awesome Marketo Community.

      I am a SF Admin with no prior Marketo knowledge.

      My requirement is to set up NPS in Marketo to be sent upon closing a Case in Salesforce (or other similar scenarios).

      I would love to do it between these two systems and not rely on a third app (Survey-related), but I am still to learn the details of the Marketo-Salesforce integration, so I am not sure if we can involve the Case object.

       

      Thank you in advance for your support,

      Best regards,

       

      Eliana