2 Replies Latest reply on Feb 6, 2017 6:31 AM by Sarah Cassell

    Referral Campaign Not Sending Automatic Emails

    Sarah Cassell

      We're working on launching a referral campaign. However, while testing, we discovered the system is not sending the automatic confirmation emails when someone signs up for the campaign. We've outlined in the program which email to send in the confirmation process, and verified that all emails and programs were approved and closed, but the system still won't send the automatic email.


      Screen Shot 2017-02-02 at 10.10.50 AM.png


      Any advice on what to try next?