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Field Locking from Updates

Question asked by c7f421d7232642903c586526b2daadf273e725d1 on Jan 30, 2017

Good afternoon all!

 

We recently had a customer change her name to include a typo because of a form fillout that updated her Marketo contact record, which then updated the MS Dynamics contact record.  Can anyone explain how I can put a field lock in place on certain fields-- so that the CRM can update Marketo, but Marketo cannot update the CRM?

 

Thank you,

Kacyn

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