2 Replies Latest reply on Jan 31, 2017 1:32 PM by Dory Viscogliosi

    Marketo token, Date and Time incorrect in Confirmation Email

    Andrew Handel

      Hi everyone,

       

      I am having an issue with a Marketo token for date and time. I do not know why but the token "Appointment Date and Time: {{lead.Appointment Date Time:default=edit me}} Eastern Time Zone" pulls in the time 6 hours later than the actual time, when sent as a thank you email. We should be in NY EST but it's always 6 hours ahead. Is there a reason for this, is the Marketo time messing up the appointment confirmation?

      Also, the time does not display AM or PM. Is there a way to fix this too?

       

      If anyone has any insight, I'd appreciate this.

       

      Thanks!