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I gather you did all this a while after your initial sync. So the assets will sync progressively and if they are many, it may take a while.
Also (sorry for asking the obvious), are you sure that you have activated everything in the admin?
You may want to log a support ticket: they can temporarily increase the Marketo-SFDC sync bandwidth and will also be able to let you know how many assets are sync'ed and how many remain to be sync'ed.
And vote here: Provide the sync status summary info for SFDC as well
Thanks for the reply - it could very well be that the data is not synched over yet. Though it seems like we have had several synch cycles since making the changes. Would these be spread over a number of synchs? I have opened a ticket with support as you have suggested.
A couple of things you can do here:
- Under Salesforce Object Sync, click on your Asset object. You'll see two lines for "Salesforce Rows" and "Marketo Rows." This is basically the closest that we have to a sync summary per-object, and you'll want to make sure you're seeing Marketo Rows populate.
- Make sure that your Marketo sync user has access not only to Accounts, but Account Assets as well--sometimes permissions can be a little wonky, requiring you to mark "Modify All Data" for the object despite Marketo...not being able to modify the object in any way.
Thanks! We have checked the asset but did not look as to whether they could modify only if they could see the object. Will double check.
Also checked the Salesforce Object synch
Salesforce has 496266 rows, Marketo has 106627. If I monitor this it should indicate if we are making progress in the synch, correct?