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Identity Service returns unauthorized

Question asked by 9f5fb05c9b1b491c2714c06ecbdc1dd6f96e4730 on Jan 19, 2017
Latest reply on Jan 23, 2017 by 9f5fb05c9b1b491c2714c06ecbdc1dd6f96e4730

Brand new to Marketo REST API and I'm having trouble calling the identity service.  I've followed the steps in the documentation, created a role for my API user and assigned a user to that role.  Created a new custom service and copied the client_id and client_secret from the view details.  I've copied the identity service URL and added /oauth/token to the end.  I've checked and double-checked the values in my URL and they match what the admin site says.

 

My GET call URL looks like this:

 

http://<myinstanceid>.mktorest.com/identity/oauth/token?client_id=<myclientid>&client_secret=<myclientsecret>&grant_type=client_credentials

 

No matter what I try, I continually get a 401 error and the json output:

 

{

  "error": "unauthorized",

  "error_description": "No client with requested id: <myclientid>"

}

 

(where the <myclientid> is the actual client_id I passed in the GET call, of course).

 

 

I can successfully get a token through the UI and I am able to use cUrl to bulk upload a file of attendees, so I think my account is set up correctly.

 

 

How can I debug this issue?

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