2 Replies Latest reply on Jan 19, 2017 5:49 AM by Jenn DiMaria

    Field Mappings Don't Match Marketo Fields?

    Jenn DiMaria

      Has anyone run into an issue where, when exporting your field mappings, the resulting downloaded fields don't match what's in Marketo's Field Management tab?

       

      For example, we updated the 16 SFDC fields to read mkto17_ as opposed to mkto2_ months ago. If I go into the actual field in Marketo, these are mapped properly. But if I download the Field Mappings spreadsheet, they're still reading as being mapped to mkto2_.

       

      This is happening across several instances, so it's not specific to just one. It's making it difficult to diagnose data inconsistencies/if any fields should be merged because some appear on the spreadsheet and others don't.

       

      Any ideas?