8 Replies Latest reply on Jan 18, 2017 8:21 AM by Will Shum

    Is there a known tag glitch in Facebook using URL from Marketo URL tag manager?

    Will Shum

      Is everyone experiencing this?


      Issue:
      (a) significant amount of leads are coming in with missing fields in this case it's Paid Social Media and Facebook Ad (from URL tag):

      (b) Something is causing the fields not to show up from url tag
      ex: www.website.com/landingpage1.html?mg=Paid%20Social%20Media&msg=Facebook%20Ad

       

      1. Facebook changes link to (%20 to +):

      ex: www.website.com/landingpage1.html?mg=Paid+Social+Media&msg=Facebook+Ad

       

      Things I've tried:

      1. I thought it was the above, with Facebook changing the url, but leads still come in (so that is not the issue)
      2. leads were not removing the URL tags