8 Replies Latest reply on Feb 6, 2017 2:03 PM by Eliana Bettio

    Syncing SFDC Cases to Marketo - Any best practices or watch-outs?

    Chris Saporito

      Hello Marketo Friends!

       

      We have been asked to start sending client satisfaction surveys via Marketo.  Most of our surveys are triggered from Salesforce Cases, which we don’t sync with Marketo today. Other surveys are triggered from an AppExchange app called Cloud Coach. Does anyone sync Salesforce Cases with Marketo? Any best practices or watch-outs? For example, I’m curious if this will slow down our SFDC to Marketo sync process, since we create 3,000 cases every day.

       

       

       

       

       

       

       

      Brian Vass