3 Replies Latest reply on Oct 30, 2013 10:42 AM by 12850

    Tracking Thank You Email after Form Fill Out

      I'm setting up a program for a form fill-out on our website. I want to send an email one day after they have filled out the form to thank them for downloading the content. I have added this to the flow steps - if form fill-out, wait 1 day, send thank you email.

      However, I want to track what then happens to that email. Who opens it? Who clicks it? Etc.  But I can't set up further smart campaigns in the same program because the "change program status" steps are related to Web Content, not Email Blast.

      How can I track the results of this Thank You Email? Do I need to set up an entirely different program?