3 Replies Latest reply on Dec 22, 2016 8:18 AM by Grégoire Michel

    Facebook Lead Ads Source Field Flow Step

    Andrew Cody

      Hi All,


      My organization has a functioning Facebook integration for lead cards, with a full smart campaign to organize our lead data accordingly.


      As a part of our flow steps, we had "Change Data Value" for our Lead Source from Facebook Lead Ads to our proper SFDC value. This was working nicely up until 12/20, and this step is now being completely ignored.


      Looking at both the campaign results and each lead's history, there's not even a mention of the step as being skipped, it just doesn't appear.


      I've also attempted manual data changes within Marketo to change this value, but it doesn't stick. I can manually update in SFDC one record at a time and it'll stick in SFDC, but doesn't update the Lead Source back in Marketo.


      Is there any reason this field would not be changing as it should all of a sudden?