4 Replies Latest reply on Dec 22, 2016 9:38 AM by Grégoire Michel

    Click detection server breaking link

    Grégoire Michel

      Hi all,

       

      We have had a very strange issue today. We have an email in which a CTA link was inserted with a URL in the form of https://enquete.company.com/isis/itw/answer/s/04q50pc8qh/k/surveyname

       

      But when we send a sample or a real email, and click the CTA, we end up on:

      https://enquete.company.com/isis/itw/answer/ErreurIntrouvable?2

       

      We tried the same with an untracked email and it worked perfectly.

       

      We are opening a support ticket, but any hint? idea?

       

      Thx in advance,

       

      -Greg