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Embedding a video in a Marketo email campaign

Question asked by bfdf697ebdf71e0ae642869fb21b179e833d98c2 on Dec 18, 2016
Latest reply on Jan 5, 2017 by bfdf697ebdf71e0ae642869fb21b179e833d98c2

Hi all,

I'm still quite new to Marketo so sorry for what could be a very basic question!

I'm trying to embed a video into a marketing campaign. I have added the embed code to the HTML of the text box and the preview looks good, however when I view the sample email (have tried both Outlook and Gmail), the video doesn't show. It does work though if I click "view in browser", but I need it to play in the email for our audience.

Does anyone know why this is happening?