2 Replies Latest reply on Dec 21, 2016 9:34 AM by Juli James

    sending Email copy internally

    Moritz Trollmann

      We have a regular Newsletter that we sent to our customers.

      I now received a request to send a copy of that newsletter to our internal staff.

      Problem is that our database only contains customer data and no internal contacts.

       

      I am thinking about sending the same Newsletter Email as an alert to a list of internal staff now.

      Is there a limit of people you can add to an alert or maybe someone has an alternative on how to do this without adding every internal staff to our database ?

       

      BR,

      Moritz

        • Re: sending Email copy internally
          Chris Staikos

          Create a e-mail alias which distributes to all of the internal stakeholders. Like employees@yourcompany.com. That way only 1 contact is added to the database.

          3 of 3 people found this helpful
            • Re: sending Email copy internally
              Juli James

              Pretty much what Chris said, your IT team will probably have an 'All@' distribution list, or they can set one up with the specific internal people you would like to send to.  We did the exact same thing - different distribution lists for different sales teams.  And then made sure they only got added to the email sends that were relevant to them.

               

              In answer to the other question - there isn't a limit to how many people you can send an alert to but you'd still have to put all the individual email addresses into the flow step.

               

              Thanks

               

              Julz