3 Replies Latest reply on Dec 19, 2016 3:30 PM by Sanford Whiteman

    Smart Campaign can't read the current form button value

    Carmen Wong

      Hi, I'm building a form with 3 buttons (yes, no, maybe). With 3 different selections, user will receive a different email. So I set this up on a Smart Campaign Trigger. When user selected 'yes' - receive email A; user selected 'no' - receive email B, and so on. The thing is when I create a flow for this trigger.

      Flow:

      Send Email

      Choice 1: If [Custom Field 1] [is] [YES] < I couldn't find the 'yes, no, maybe' value from the selection.

      Email: Email A

       

      What I can see from the selection, is probably some old value used previously. How do I find the updated (current) value?

       

      Thanks!