AnsweredAssumed Answered

Smart Campaign can't read the current form button value

Question asked by Carmen Wong on Dec 18, 2016
Latest reply on Dec 19, 2016 by Sanford Whiteman

Hi, I'm building a form with 3 buttons (yes, no, maybe). With 3 different selections, user will receive a different email. So I set this up on a Smart Campaign Trigger. When user selected 'yes' - receive email A; user selected 'no' - receive email B, and so on. The thing is when I create a flow for this trigger.

Flow:

Send Email

Choice 1: If [Custom Field 1] [is] [YES] < I couldn't find the 'yes, no, maybe' value from the selection.

Email: Email A

 

What I can see from the selection, is probably some old value used previously. How do I find the updated (current) value?

 

Thanks!

Outcomes