1 Reply Latest reply on Dec 16, 2016 1:49 PM by Nate Oosterhouse

    If you want to be able to view historically web form fill outs by stage (early, mid, and late) what do you need to do? 

    Nate Oosterhouse

      Question:

      If you want to be able to view historically web form fill outs by stage (early, mid, and late) what do you need to do?

       

      Background:

      I think it would be a nice metric to be able to conclude "Out of all the contact us web form fill outs, this is how many fill outs came from an early stage lead, this is how many fill outs came from a mid stage lead, and this is how many fill outs came from a late stage lead."  We are going to be using RCA and RCE.

       

      For example:

      For our contact us web form, people at all different stages will use the form.  If we have one program for tracking contact us web form fill outs we can't look back in history and identify how many were from early stages leads vs mid or late stage leads since people move away from those stages as time goes on.

       

      To accomplish this would we have to set up three separate contact us web form programs?

      Program 1: Early Stage Contact Us Web Form

      • Basic program logic: Filled out contact us web form and stage = early

      Program 2: Mid Stage Contact Us Web Form

      • Basic program logic: Filled out contact us web form and stage = mid

      Program 3: Late Stage Contact Us Web Form

      • Basic program logic: Filled out contact us web form and stage = late