2 Replies Latest reply on Dec 14, 2016 10:31 AM by JD Nelson

    "head start" pulls up-to-date data?

    JD Nelson

      I want to send a 30-min reminder for a webinar; I've noticed that my previous efforts were going out in batch campaigns that took up to 45-min to send, essentially AFTER the webinar had already started. My question to confirm is if I use the 'head start' option, and I believe it pulls data 12-hours before the send time; if someone registers within that 12-hours will they get the reminder as well? Essentially, does it pull the main data 12 hours before, and then pull any stragglers X-time before as well?