8 Replies Latest reply on Dec 7, 2016 12:57 PM by Elizabeth Robichaud

    MSI Ignores Unsubscribe??

    Christina Zuniga

      When I implemented MSI, I did a test and found that it honored unsubscribes in my system, so I felt confident rolling it out to sales. That was under the old Email Editor 1.0.


      I'm adding a new email to MSI after moving to Email Editor 2.0 and went to publish to MSI and got this notification. Note that Operational Email wasn't selected, so does this mean that MSI does NOT honor unsubscribes?