6 Replies Latest reply on Dec 8, 2016 1:41 AM by Jessica Korn

    Notifications to Sales Reps.

    Jessica Korn

      We have legacy leads in Salesforce assigned to sales reps. who are no longer with the company. This means when a lead comes back to our site and starts rescoring, an alert is sent to this rep. (no longer with us). 

       

      Originally, we were going to do a re-assignment cleanup in SFDC, so that all leads previously assigned to old sales reps would be re-assigned to existing sales reps. However,it has been suggested that we could just leave legacy sales reps. without change but adjust the Marketo notification mechanisms to alert instead the Organization Owner to which the contact is associated...

       

      Is this possible? If so, how do we do this?