2 Replies Latest reply on Dec 8, 2016 2:03 PM by Kenny Elkington

    I am admin for my instance. I can not create a new role to start the API process with Social 123

      Good Morning I Hope all is well.

       

      I have attached two screen shots. One is my admin instance when trying to "create a new Role" and the other is Social 123's instructions for connecting the API. I have admin privileges and all the above as I am the one that purchased the service, so that's not it. I have Spark addition, could that be it. I do not have a "New Roles" tab in order to create and start this integration. My instance was purchased in February of this year if that makes any difference. Anyone know how to fix?

       

      Thank you for your help and consideration.

       

      Sincerely,

      Dave