5 Replies Latest reply on Nov 30, 2016 7:30 AM by Oliver Zosel

    Lead Status/Contact Status Fix

    Oliver Zosel

      As others have brought up on the forum, our instance is running into an issue where the "Lead Status" field no longer updates when a person is converted to a contact, and instead a "Contact Status" field is updated (previously NULL while the person was a lead in SF). My theoretical solve is to set up a triggered campaign of waiting x minutes, then updating "Lead Status" to "Converted."

       

      My question is: If the wait period is long enough for the lead object for that person to no longer exist (replaced by a contact), will that start throwing errors every time the campaign goes off?