3 Replies Latest reply on Nov 21, 2016 8:03 AM by Gerard Donnelly

    Adobe Connect asks registered users to sign in.

    Gerard Donnelly

      I have integrated Adobe Connect with Marketo however when users clicks the link to the webinar from an email which contains their username and password they still get prompted to sign in to the webinar before entering the room.

       

      Does anyone know why this is happening or how to stop it? We would like users to automatically enter the room without having to fill in their details.  Many are just signing in as a guest to save time and this is not allowing us to track them correctly.

       

      Kind regards,

       

      Gerard