Date Token Wait Step Bug

Anonymous
Not applicable

Date Token Wait Step Bug

Hi There has any one seen this before:

The flow step says 'Before'

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Within the token its 'plus'

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Im quite concerned about this. It intent is to be after the date.

If anyone can please wade in, it would be much appreciated, it would have severe negative consequences if it was sent before and not after.

Thanks

6 REPLIES 6
Anonymous
Not applicable

Re: Date Token Wait Step Bug

I have done some testing to see if the flow is actually affected by this. I can confirm it is.

The campaign is sending the email before not after as it should.

SanfordWhiteman
Level 10 - Community Moderator

Re: Date Token Wait Step Bug

Ugh. Same prob if you create a new Wait step with the same parameters? (Don't delete the old one so you can show it to support.)

Anonymous
Not applicable

Re: Date Token Wait Step Bug

Hi Sanford.

I have tried it across the entire instance and it appears to be systemic.

SanfordWhiteman
Level 10 - Community Moderator

Re: Date Token Wait Step Bug

I'd be going to Support ASAP. I don't see it in my primary instance but who knows when it could be introduced.

Anonymous
Not applicable

Re: Date Token Wait Step Bug

I have, they advised that there are some other serious issues at the moment and they will be able to look at this in a couple of hours. They dont consider this a tier 1 issue, although I would beg otherwise. This has the potential to seriously affect revenue.

SanfordWhiteman
Level 10 - Community Moderator

Re: Date Token Wait Step Bug

I agree. Though if other issues are so serious that they can't get mail out anyway...