3 Replies Latest reply on Nov 17, 2016 2:37 PM by Dan Stevens

    Lead "full name" is different than what's contained in their lead record

    Dan Stevens

      Here's a new one that we came across today (and opened a ticket with Support): When looking at a lead record, the value that appeared in the "Full Name" field within the list, was completely different than the first/last names contained in the detailed lead record.  Below, the Full Name appears as "Elizabeth Perry"

       

      But when opening the lead record, the name is "Alexandra Forsyth":

       

      And nowhere within the activity log is there any CDV for her name; nor is "Elizabeth Perry" contained anywhere.  Has anyone experienced this before?