6 Replies Latest reply on Nov 7, 2016 8:00 AM by c29a4ed827e780c2cc70b30dfcf7c5da2eed9880

    Survey

      We are looking for a way to collect feedback from no shows on our webinar programs. We don't need a lot of feedback -- simply why didn't they show up with a list of options (forgot, ran out of time, etc.). We send a follow up email to no shows with a link to the recording, and that still is the #1 thing we want them to do -- watch the recording -- but we'd also like to know if there's anything we can do differently to increase our attendance.

       

      Currently no shows click on the recording link that takes them to a gated LP they must fill out to get to the recording. We still want that to happen, but if we can also understand where they were, that would be a bonus.

       

      Any suggestions would be most appreciated.