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I need an account manager

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Anonymous
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I need an account manager

I am hoping someone in the community can help me. I have been a Marketo customer for over a month now. I have never been assigned an account manager despite many promises. I am having some integration issues because my CRM is Sage. I have various needs to discuss and no one will answer my inquiries. I have tried working through my Onboarding rep who is doing a great job but that also is fruitful.

I went on Marketo website and looked within the community and found no way to contact an executive. Also I see no executive assigned to customer support/success;etc.

Has anyone had a similar experience in the past. Does anyone have email or phone number to someone at Marketo who can help me?

Thanks

Michael Cross

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Mike_Reynolds2
Level 10

Re: I need an account manager

Hi Michael Cross

You do actually have an Account Manager on the account, so I've reached out to him letting him know that he should get in touch with you.

Thanks,

Mike

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Mike_Reynolds2
Level 10

Re: I need an account manager

Hi Michael Cross

You do actually have an Account Manager on the account, so I've reached out to him letting him know that he should get in touch with you.

Thanks,

Mike