5 Replies Latest reply on Nov 1, 2016 9:01 PM by Sanford Whiteman

    Automated trigger based on date/time change

    Vibha Rao

      If I wanted to setup a automated trigger based on - if there is no data value change in last 30 days, then send a reminder email.

      i.e has anyone tried the following:

      Smartlist: (Automated Trigger) Data value change > Select Attribute" " > Previous Value is in past before 30 days > New Value is empty

       

      I think that won't work, as a trigger needs to have a specific action take place - but curious to know if anyone has experience setting up a flow like this? Aim is automate an email to go to customers who haven't changed their status yet, rather than doing a batch send using 'Not Data Value Changed'.