Anyone know how to organize program status? I tried to reorganize them in channel by adding numbers and for some reason, it's now showing up that way. It's all mixed up and random. I even tried changing the step number and still isn't working.
I think I'm following your question ... go to Admin > Tags > Edit
Then choose the program type you're trying to organize.
And change the step numbers. It's best practice to leave gaps so you can add in steps later if you'd like.
Thanks for the tip. Because I'm building a lead lifecycle system, all of my steps are the same "10". A lead can go from Recycled back to MQL at any point so I didn't build it to have different steps. My work around it was to rename everything based on the order that Marketo set. Pain in the **** but at least it's fixed.
Amy you're totally right ... I read through it all too quickly before replying.
So how did you get them in the order you wanted?
I did it manually where I looked at how it was laid out in the program. For instance:
03 No Show > Should be 02 Registered
02 Registered > Should be 03 No Show
I then went into admin > tags and reordered it based on the order I want. In the channel, I rearranged the order to be:
02 Registered > Typed in 03 No Show
03 No Show > Typed in 02 Registered
Retrieving data ...