1 Reply Latest reply on Oct 31, 2016 3:09 PM by Grégoire Michel

    Deleted records recreated from Dynamics after a new field added

    Pavel Plachky

      We are suddenly seeing a large number of records being created in Marketo from MS Dynamics. The records in MS Dynamics are old and have not been touched in a while. The access level for the sync user has not changed. Do you have any idea why we would suddenly get the records synchronized? Some, perhaps all, of those records have been previously deleted from Marketo.

       

      The only change we made is adding two new fields to Dynamics and synchronizing those to Marketo.

       

      Thanks for any insights

       

      Pavel