1 Reply Latest reply on Oct 25, 2016 12:30 PM by Sydney Mulligan

    Dynamics CRM with multiple email addresses

    Jennifer Mastrapasqua

      Hi Raleigh MUG. We are looking for a Marketo user that currently is synced with Microsoft Dynamics CRM. Specifically how you handle the CRM begin able to accomodate a primary and secondary email address and how they are synced to Marketo.

       

      Feel free to reach out to myself or my peer (Jennifer Liebel, jennifer.liebel@captrustadvisors.com)

       

      Thanks!

       

      Jennifer Mastrapasqua

      jennifer.mastrapasqua@captrustadvisors.com

      CAPTRUST

      919.870.6822

        • Re: Dynamics CRM with multiple email addresses
          Sydney Mulligan

          Hey Jennifer,

           

          From what I understand, Marketo can only have 1 primary email address field, and that's what it uses to dedupe. In order to have multiple email addresses synced to Marketo, I believe they would need to be created as separate leads in Dynamics.

           

          You may have more luck/get more responses by posting this in Products! Right now it's only visible to the people in the RDU group.

           

          Sydney