AnsweredAssumed Answered

Token Wait Time

Question asked by Pieter Leeflang on Oct 20, 2016
Latest reply on Oct 21, 2016 by Sanford Whiteman

Hi everyone,


I'm playing with an idea of improving the way to adjust for time zone email sends but have run into a problem.


I know there is the ability to use date tokens but this will be a bit different.


I've segmented our instance into US times zones(EST, CST, MST, PST, AKST, and HST).

The idea is to create a wait time value based on their time zone (a data norm campaign would assign a value). the Values would be EST=0, CST=1, MST=2, PST=3, AKST=4, and HST=6. The wait step value would be "{{lead.Time Zone Wait}} hours" (this is where I'm hung up). I tested it and a token value doesn't work. Does anyone know a way I can tokenize a numerical value for a wait step?


Or am I going to have to have submit this as an idea and let Marketo sit on it?