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Merge leads API - Failed to merge leads

Question asked by Rey Ong on Oct 18, 2016
Latest reply on Oct 18, 2016 by Kenny Elkington

When merging 2 leads using the API, I am getting 611 error code with "Failed to merge leads" as the status.

 

I understand that this is likely due to a failure on the CRM side, but the result in Marketo is still mind-boggling.  The result of this API call is that the surviving record remained and the merged record is no longer in Marketo.  However, there is no activity in the surviving record to prove a merge happened.  Is this correct behavior?

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