3 Replies Latest reply on Oct 12, 2016 9:37 AM by Kim Gandy

    Trouble Contacting Support via Phone

    Kim Gandy

      Anyone else having trouble getting through to support via phone?

      1. The automated system didn't recognize the phone number attached to my account.
      2. Once the phone number was confirmed, I went straight to a voicemail (I think that was the random beep I heard).
      3. This time I got placed in the hold queue, then the automated system hung up on me.
      4. Finally got placed in the queue to speak with support team!