1 of 1 people found this helpful
Try decrease their score.
Hey Rachel, as Greg suggested we have a decrease score checkbox that a sales person can check which results in their score dropping so that they're no longer in the best bets view.
I second Marketing Ops Group Team and Dory Viscogliosi's suggestion. What you can do is set up a scoring smart campaign. Have the Sales Team disqualify the lead by marking them with a certain lead status (this will be the smart campaign's trigger). That lead status will then drop their score down to "0" (this will be the smart campaign's flow).