3 Replies Latest reply on Dec 2, 2016 1:02 AM by Grégoire Michel

    How to retire old email templates

    James Gunn

      We are getting new email templates designed. I have 2 email templates that are used by 100s of emails. Once the new templates are in use I'd like to retire the old templates so that they cannot be selected when creating emails. What is the best way to do this?


      From what I can see, before I can unapprove and archive or delete the old email template I want to retire I first need  to unapprove and delete any emails using the template.


      Am I missing something? This wouldn't be practical given the number of emails we have in the system. Please advise a better way if you have one!