They should update automatically if Marketo has permission to Read to the fields. Perhaps it is happening slowly over time. If you want to modify the sysModTimeStamp, you could force it...but do you want ALL of your records to sync suddenly?
Thanks for the quick response. The fields in question have been visible to Marketo for some time (weeks/months) the data is available for some and not for others.
Going off your suggestion, I could modify sysModTimeStamp for just the records who's fields are empty and using a few other segments to only sync the records in question.
What's the best way to bulk modify the sysModTimeStamp? It's a salesforce field, not visible to Marketo AFAIK
Here's what I've done in the end:
- In SFDC I've exported a Contacts and Account report for all owners, for all time where the field i want is not empty.
- In MKTO I've segmented and exported all leads with the empty field, SFDC source and contacts only.
- Use index(match()) in excel to create 2 column CSV (email, field) and import back into MKTO