5 Replies Latest reply on Jul 29, 2015 5:10 PM by Keith Nyberg

    Smart Campaign or Engagement Stream?

      We're new to engagement streams. I'd like to set up three different campaigns based off of what form a prospect fills out. So, if they fill out form A, they get put into that campaign which is a series of 5 emails. If they fill out form B, they get put into a different campaign of 4 emails. Form C has a series of 5 emails too. Let's say somebody fills out form A, receives two emails, then fills out form B. I want that person to only receive the emails from form B now, and not the last three emails in form A's series.

      What's the best way to do this? Am I asking this in a confusing way? Is this best done with engagement streams and moving streams?