3 Replies Latest reply on Nov 1, 2016 8:53 AM by 0bd96454cafdd2dfa70a171bfa7b79b53384cf2a

    How do we change the fields syncing with Dynamics CRM?

      We have set up a connection between our Marketo sandbox and a Dynamics CRM sandbox, but the setup was done by another user who did not understand that it needed to be thought out more carefully before setting it going, and he just picked some random fields to sync. I now want to set this up properly (still between the two sandboxes), but get the spinning wheel of doom when I try to Edit the Field Sync Details in the sandbox.  FYI it is Dynamics Online 2016 that is in use.

       

      I have raised a case with Marketo support, but it seems to me that this is a bug, as it is supposed to be possible to change the fields after the initial setup, correct? This was a new instance in July this year, so it should have the latest version of the connector.

       

      Does anyone have any experience with this issue?